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  • Why Instagram Is Harder for Growing Your Business in 2024

    Instagram has never been a walk in the park. Let’s be honest, how many of us truly love posting on Instagram? For most, it feels like a chore. But if you’re using Instagram to grow your business, you’ll have noticed that it’s even tougher in 2024 than it was during the golden era of 2019-2021. Posts that once garnered engagement now seem to disappear into the void, leaving you wondering if anyone is out there at all.

    Why Instagram Is Harder for Growing Your Business in 2024

    So, why is Instagram so much harder these days, and more importantly, what can you do that actually works?

    Why Instagram Has Become a Tougher Nut to Crack

    1. The Dreaded Tumbleweed Effect

    We’ve all been there. You put out a post, and… nothing. Absolute silence. This isn’t just you—many people are finding that static posts, especially those with non-impactful graphics, simply aren’t getting the love they used to. These posts might have worked once, but now, they often sit there with no likes, no comments, just gathering digital dust. It’s time to stop creating these and focus on what’s working.

    2. Saturation: A Needle in a Haystack

    Instagram isn’t the small, cozy platform it once was. With over 200 million businesses now competing for attention, your content is just one tiny needle in a massive haystack. Standing out in this crowd is no small feat. The sheer volume of posts means that even your most well-thought-out content can get lost in the noise.

    3. Algorithm Aggravation

    Ah, the algorithm. That ever-changing, ever-confounding puzzle. It’s tempting to try to figure it out, but let’s be real—it’s not worth the effort. Just when you think you’ve cracked the code, it shifts again. Your best bet is to follow accounts that provide regular updates on these changes*, but don’t waste your energy chasing the algorithm. Instead, focus on consistency and quality.

    *Pink Storm Social

    4. The Rise of New Platforms

    Instagram’s dominance isn’t what it used to be. Platforms like TikTok and BeReal are capturing users’ attention, especially among younger audiences. I spend more time on TikTok than Instagram these days when browsing for myself. This shift means fewer people are actively engaging with content on Instagram, making it even harder to grow your presence organically.

    5. The Pay-to-Play Reality

    Meta, Instagram’s owner, has made it clear that if you want to reach your audience, you need to pay for it. Organic reach has taken a nosedive as they push businesses towards sponsored posts and ads. Have a scroll through the first 10 posts on your feed – I guarantee 2-3 of them will be sponsored posts. That makes it blinking hard for the rest of us, who aren’t going to pour thousands into ads.

    OK – Now I have explained why it is hard I don’t want you totally to lose heart. It is still worth being on Instagram, and a platform that brings joy to a lot of us.

    What Does Work on Instagram in 2024?

    Despite the challenges, some strategies are still effective—if you’re smart about how you use them.

    1. Reels: The Consistency Conundrum

    Reels are where it’s at if you want to grow your audience. But let me be clear: it’s not about throwing up any old video and hoping for the best. Consistency is key. I know a business owner who challenged herself to post daily reels at the end of 2023. Five months in, her page exploded with 15,000 new followers. But beware—chasing the dopamine hit of a viral reel can lead you off-brand. Yes, a well-performing reel can increase your clout, but will it bring in clients? That’s another question entirely.

    The trick? Keep it simple and post regularly. If creating reels isn’t something you enjoy, or it feels like a slog, don’t force it. No point in doing something that makes you miserable.

    2. Engagement: The Right Way

    One of the best ways to grow your following organically is by engaging with the right users. Here’s a simple, step-by-step strategy:

    1. Identify Active Followers: Start by finding accounts in your niche with active followers. The easiest way is to Google keywords related to your industry and check out the top results. These accounts are likely getting plenty of real traffic.

    2. Engage Strategically: Once you’ve found a relevant account, go through their followers list. Look for accounts with active stories (you’ll see a purple ring around their profile picture) or recent posts. This ensures they’re currently active.

    3. Interact with Their Content: View and like their stories, and then like 1-3 of their posts. This will trigger notifications, prompting them to check out your profile. If they like what they see, they’ll follow you back.

    4. Repeat: Consistency is key here. Regularly engaging with these users will help you build a following that’s genuinely interested in what you offer.

    IMPORTANT: Avoid those “follow trains” like the plague

    You know the ones – “Follow these accounts and magically gain X followers!” They masquerade as supporting small businesses. Don’t fall for it. Trust your instinct – it it’s “too good to be true,” it is. 

    Why steer clear? Simple. Those new followers? Many of them won’t be genuinely interested in your business. But here’s the real kicker – I’ve seen countless accounts get slapped with the spam label by Instagram after jumping on these trains. Next stop? Account suspension or total wipeout. Trust me, you don’t want that headache.

    3. Your Online Rolodex

    Instagram is still a fantastic tool for keeping in touch with people you meet at events and when out and about. Follow up with new connections by connecting with them on Instagram. This simple act helps maintain relationships and keeps you top of mind. Plus, by engaging with their content, you learn more about them, and start to build a relationship.

    4. Declutter Your Account

    One of the challenges with engaging with other businesses is that it is hard to see the content you want to. Declutter your account. I went through everyone I was following and got rid of a lot of accounts that were no longer active, accounts where people hadn’t posted for 1-2 years, or who are no longer of interest to me. The result is I am seeing much more posts from people I am genuinely interested in and want to connect with.

    5. Borrow Audiences

    One of the most effective ways to expand your reach is by tagging other accounts in your posts and stories. For example, if you visit a local coffee shop or hotel, tag them in your content. You’re essentially creating free content for them to share, which is an easy way for them to amplify your reach by sharing it with their audience. This approach not only helps you, but it’s also a generous way to support other businesses.

    What You Can Do That Actually Works On Instagram
    5. Value Your Existing Audience

    Don’t forget to look after the audience you do have on Instagram. In the chase of the new and shiny it is all too easy to forget the loyal connections, your raving fans who are on there. These people are likely to be your best marketing as they will be the ones sending referrals your way, recommending you and already love what you do. Give them some love. Reply to them and make sure that you check in on their posts and see what they are up to.

    6. See Instagram As Your Portfolio

    Rather than building your entire growth strategy around Instagram, see it as a great online portfolio of what you do, that gives people a flavour of what working with you is like. A lot of people will check your Instagram before deciding to work with you, even if they found you via another method first. If you run a visual business like interior design, art or photography, Instagram works as a great free online portfolio of your work.

    Beyond Instagram: Diversifying Your Digital Strategy

    Instagram is still a valuable tool, but it shouldn’t be the only platform in your digital strategy. Here are a few other platforms worth considering:

    1. YouTube

    Unlike Instagram, where content often has a short lifespan, YouTube videos can continue to attract views for months or even years. This makes YouTube an excellent platform for building a library of content that keeps working for you long after it’s posted. Plus there is always the carrot of eventually being able to monetise your channel…

    2. LinkedIn

    LinkedIn continues to grow in popularity – mainly because the darn algorithm doesn’t change as much. You know where you are with LinkedIn. Don’t automatically discount it, there is a place for all of us on LinkedIn, and it could be a good place for connections for Press and PR. We have a guide to getting started on LinkedIn here

    3. Google My Business

    If you are not on Google My Business, get on there right now! It helps you appear in local web search results and climb those all important seo rankings. Find out more here

    Final Thoughts

    Instagram may be a tougher landscape to navigate in 2024, but still has a value to small business owners. Focus on what’s effective—reels, engagement, & connections, and view it as just one part of your online digital presence

    As a small business owner or solopreneur, we have to stay adaptable. Social media trends will continue to evolve. The key thing is not to lose heart, and instead, get curious, experiment and find out what works for you. 

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  • Google My Business: What on earth is it and why should you use it?

    what is Google My Business

    Google My Business – what on earth is it and why should you use it? Good question. In the busy world of running a small business, it might just feel like yet another thing you’re ‘supposed’ to do rather than something that will truly benefit you. 

    But it’s not. It’s actually a fantastic way of getting more eyes on your business and boosting your ranking on the world’s biggest search engine. And the best bit? It’s totally free and you can quite often get instant verification. Winner.

    What is Google My Business?

    We’ve all been there. It’s Friday night and you’re exhausted from a busy week of running your business There’s a pile of washing staring at you from the corner of the bedroom and your youngest is nagging you about their homework – making a replica WW2 bomb shelter out of biscuits. 

    The thought of cooking dinner is about as appealing as a wisdom tooth extraction. 

    You pick up your phone and you type into Google ‘takeaway pizza near me’ all while trying not to dribble onto the screen. Bingo! You’ve just used Google My Business (GMB). 

    Google is the world’s most popular search engine – with 75% of the market share. Out of the 5.6 billion daily searches, a large percentage have local intent. People want to shop and buy locally. Which is great news for you…but you have to be easy to find.

    And that’s where Google My Business comes in, swooping in to make your business more visible than ever before. 

    It’s a free service designed to help local businesses get online and enables you to manage how your business appears across Google and make it stand out. But from conversations we’ve had here at JCTS, it’s widely underused. 

    So here are some of the reasons why you should consider using Google My Business, in the hope it will entice you to create your GMB profile and start reaping the benefits.

    Why you should use Google My Business 

    In order for more people to know about your business, you need to make it as easy as possible for them to find you. A GMB profile will make that happen. But that’s just the beginning. Try on a few of these other benefits for size.

    1. Google Maps and Local Pack Listings 

    Remember the last time you went out of town for a fun family day out? Chances are you relied on Google Maps to help you find somewhere to eat or stay. Up pop local restaurants, hotels, doctors and other places of interest, all identifiable by that little pin in the map. 

    One of the best bits about being one of those pins on Google Maps – also called a Local Pack Listing – is being at the top of the search page, therefore highly visible. Not only is your business highlighted, it also gives people additional information about you – e.g. contact information, opening hours and website etc. 

    You can only get to be a funky little pin if you have a Google My Business profile. And who doesn’t want to be a funky little pin at some point in their life?

    1. People can leave reviews 

    We all know why reviews matter – that know, like and trust factor that’s so important when asking people to buy from you. As many as 93% of people are influenced by reviews as they know they’re legitimate – i.e. they’re mostly made by real people with real experiences of your product or service.

    If you’re anything like the team here at JCTS, we’re always reading reviews for all sorts of things – mainly notebooks and the best type of pen, but then we’re kinda quirky that way. 

    But it’s not all about people loving your business. Research by Moz shows that online reviews make up a whopping 10% of how search results are ranked. That might not sound like much but in the world of SEO, it’s pretty mega. And in terms of local SEO, it’s even better.

    Google My Business: What on earth is it and why should you use it
    1. Google My Business Insights

    If you’re a bit geeky like us, you’ll enjoy looking at the data behind your business. And if you’re not, you could be missing a trick, but that’s another blog post. Google My Business aims to help the small business owner by providing key analytics for you to track in order to help you grow, and learn what your customers really want.

    Here are the main ones:

    • Views – of your GMB profile so you know the effectiveness of your campaigns
    • Search queries – you’ll know specific keywords people are using when searching for your type of business. This will help you stay relevant.
    • Engagement – how are people interacting with your GMB profile? Which posts are they sharing? Which are people commenting on?
    • Audience demographics – including age/gender/location, so you know if they’re the right type of audience for you
    • Website clicks – how many people are taking action and actually clicking your website link? You can then marry this up with Google Analytics on your website and see where they’re going next. 

    So there you have it, Google My Business in all its glory. As you can see, it can really help with your overall business strategy and provide you with a simple (and FREE) way of making your business as visible to as many of the right people as possible. 


    If you’d like some support with setting up your Google My Business profile, why not get in touch? We’ll get our full geek on and help you in the best way possible. 

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  • Getting started on LinkedIn as a small business owner

    Getting started on LinkedIn as a small business owner

    Getting started on LinkedIn as a small business owner can feel a little daunting. After all, it’s not got that cuddly vibe of Instagram or the opinionated, soap-box feel of Twitter. Is it worth investing your time in yet another social media channel? 

    Well, first and foremost LinkedIn isn’t a social media channel – it’s easy to think it is, but it sees itself a ‘professional network on the internet’ and this is what it is geared towards. 

    The great thing about LinkedIn being a little different is there’s no algorithm to try and negotiate. You’re not jumping through the usual hoops in order to get noticed. It’s just a great way to connect with other like-minded people and grow your network of contacts – which often leads to enquiries and leads along the way. 

    In this post, you’ll learn a few easy steps to get started on LinkedIn so you’re no longer facing the overwhelm of where to even begin.

    What is LinkedIn?

    Essentially LinkedIn is a marketing tool – to help you promote yourself and your business to a wider network of business-to-business (B2B) professionals. Now, this can seem quite daunting, especially if you’re just starting out on your self-employed journey and you thought B2B was a Star Wars character.

    After all, a whole new platform means you’re probably not quite sure who’ll be reading about you or your product/service; maybe it feels outside your ‘safe and established network.’

    You may have also heard that LinkedIn is a serious place, for serious people – no sharing funny GIFS or last night’s dinner on your feed unless you wish to be cast out as an imposter, albeit one wearing a business suit and kitten heels to try and fit in around the metaphorical water cooler.  

    But LinkedIn has moved on from the stuffy, boardroom type feel it had a few years ago. It’s actually a fantastic platform to be part of and can provide many benefits for small business owners like you. But before we delve into exactly what you need to have on your LinkedIn profile to gain these benefits, let’s turn the clock back to those heady days at the start of your business journey and get intentional about your LinkedIn usage.

    Your LinkedIn account and your business goals

    Your LinkedIn account and your business goals

    Now we’ve travelled back in time, let’s settle in, shall we? It’s time to get a little honest with yourself. Why did you start your business? What did you want to achieve? What were your goals? 

    If you can’t remember, take a look at your business plan and remind yourself. No doubt it was because you had a great idea or you were filling a gap in the marketplace. Maybe the lure of being your own boss was terribly tempting and you were keen to be as successful and profitable as possible. 

    You probably created your LinkedIn account at the point of starting out – one of those ‘must dos’ you were given by a well-meaning biz buddy to help get yourself established. Equally, you may have thought LinkedIn wasn’t for you – you were a small one-person business and LinkedIn was for big corporate groups – therefore it didn’t fit your business profile. You’d also thrown away your kitten heels…

    Whatever the case, I would guess that, right now, your LinkedIn account is either non-existent or sits in the background, ticking over but not really working for you. Unlike your social media channels, it lies dormant – apart from the occasional connection requests from someone you vaguely remember from school or one of those ‘coaches’ who can definitely help you make £3million an hour.

    But fear not, we’ve all been there – it’s so easy to get caught up in the ‘now’ of running a business that some things slip. So let’s look at a couple of things you can do right now to get more active on LinkedIn and start connecting with people who will enhance your business and generate more leads.

    Jennifer Cooper Timesaver LinkedIn Profile

    Your LinkedIn Profile 

    This is the first thing people will read about you on LinkedIn, so it’s really important to keep it up-to-date. Your profile is all about your story – i.e. who you are and what you do. Here’s a look at mine.

    Before you begin composing, or if you already have a profile, take a good look at it and ask yourself these questions:

    • Does your profile reflect what you want it to?  

    • Is it specific and clear about what it is you do?  

    You probably think I’m stating the obvious but it’s surprising how many people get caught up in the ‘writing’ they go off-point and these two key questions aren’t addressed. 

    Now let’s move on to some other points you’ll need to look at: 

    • Profile image – it’s so important to have a picture on your LinkedIn profile – ideally a professional headshot of you. Stats show that a lack of a photo means you miss out on people connecting with you.

    • Cover Image – this sits at the top of your profile – acting as a header to your page. This needs to reflect your brand, so you could incorporate your company logo or any graphics that show you in a work setting or ‘in action’ at work – now’s your chance to pull on those kitten heels…

    So there you have it – a few easy steps to start using LinkedIn to grow your business. As with all marketing, try not to overwhelm yourself with too many things to do otherwise, it’s tempting to do none of them at all. Even just doing the few suggestions in this post will get you off on the right foot.   


    If you’d like any help with your LinkedIn account, saving you time to get on with the ‘business side of your business,’ then do get in contact. We’re here to help you expand and grow – you don’t have to do this alone. 

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