Work with me

VIRTUAL ASSISTANT

I am an experienced Virtual Assistant whose passion is to reduce the overwhelm in your business, so you can thrive and focus on the parts of your business which light you up. You don’t have to do it all on your own. I am here to support you in the way which best serves you and your business.

I can help you with a whole host of tasks which will save you time and help you to scale your business.

Time Consuming

Administrative Tasks

Is too much of your day taken up with tasks which are a waste of your time and expertise? How would it feel to have someone dealing with all the time-wasting emails? Who can be that extra pair of eyes and can proofread documents for you?  Who can check and send out those online meeting details for you?

I am here to take these time-consuming tasks off your hands, so you can focus on your deep work, which only you can do.

  • Appointment Bookings
  • Diary Management
  • Data Entry
  • Filing
  • Inbox Management
  • Minute Taking
  • Proof Reading & Editing
  • Research
  • Meeting & Travel Arrangements

Managing

Your Finances

Are numbers the part of your business which make your headache? Do you have drawer stuffed full of receipts which you ignore? Do you dread chasing invoices and awkward conversations with clients? 

I can save you time and headspace, I can sort through that mountain of receipts for you and chase outstanding invoices, so you don’t have to that difficult email exchange.

  • Basic Payroll duties
  • Invoicing
  • Chasing outstanding payments 
  • Recording expenses

Marketing

& Communications

Are you guilt of neglecting your email list?  Would you like an email sequence but have no idea where to start? Are you stumped for blog ideas? Is the thought of creating presentation and workbook graphics something which brings you out in a cold sweat, or so distracting you know you will spend far too long on it?

I can help you create on-brand email and website content to get your subscribers excited and ready to buy from you. I can help you publish that blog every month, and create eye catching and effective presentations and downloadable worksheets.

I also offer comprehensive Social Media Services

Organisation

& Systems

Is your workload getting on top of you? Are you managing clients and to do lists with scraps of paper and post it notes? 

Are you using way too many systems for something which can be done in one? 

Do you need to implement better systems & automations to enable your business to grow?

I can help you identify the best technology for your needs and seamlessly integrate it into your business. I can help reduce the feeling of overwhelm, with sophisticated, intuitive systems which work for you and deliver a first-class experience for your customers

  • Task Management Systems
  • Social Media Planning & Schedulers
  • Workload Management Systems
  • Add appointment booking, lead capture, feedback forms, questionnaires and data collection systems to your website
  • Systems used include Asana, Dubsado, Click Up and Trello

Online

Business Support

Do you know you need an online store but have no idea where to start? Or have you begun to set something up and got stuck? Do you have a website which no longer reflects you, and you struggle to update?

Do you want to boost your income with online courses and resources, but feel overwhelmed by the required tech know how and daunting to do list?

I am passionate that these options should be available to all small business owners, and that lack of tech experience or time should not hold you back. I am uniquely placed with my extensive retail experience, to help you create websites and online products which appeal to customers and sell. I can guide you through the process so that you too can have a boosted online presence, and additional income opportunities.

  • Website updates and maintenance – proficient in WordPress & Wix.
  • Setting up your online shop, helping you choose the right platform for you, whether it be Shopify, Etsy, Woo Commerce, or something else
  • Retail Advice & Support
  • Online courses – set up your online school, create course books, workbooks etc
  • Planning and managing your launches
  •  Better visibility in a positive way ie the website really represents my business now… I know if I give you a project, you finish it but also suggest ideas etc It’s been great to work with someone to bounce ideas off of who gets it, rather than it being hard work to get someone to understand

    Lisa Edwards, Ooh How Lovely
  • I have been working with Jenny for over a year and I have been extremely impressed with the creativity she brings to each task. Jenny’s retail background enables her to add huge value to any retail clients and her social media track record speaks for itself. If you need any help in growing your retail business, I highly recommend a chat with Jenny. Not only does she provide exceptional value in her administrative work, she will champion your business and bring amazing ideas to increase your success.

    Ruth Ferreira, Ruth Ferreira Coaching 
  • Jenny is a Godsend! Her help made such a difference and she took such a weight off my shoulders by doing a job that had gotten the better of me. Money well spent!

    Lesley Brown
  • An enormous well done to you. You have thrown yourself heart and soul into the job and I’m sure the others agree with me that it’s amazing how different a position the hall is in now compared to this time last year. Don’t want to go on but I am incredulous at your energy and passion.

    Karen Bowles, Trustee Speldhurst Village Hall
  • Apart from the undeniable fact that Jennifer is super organised, she is so easy to get along with, and has great ideas.  I highly recommend her.  I recently took part in an event she organised and she had it all wrapped up and thought out from start to finish, and with a smile.  Brilliant.  I’d definitely work with her again.

    Sophie Playford, Sophie Playford Reflexology
  • I just want to commend Jennifer on her organisational skills.I attended an event she arranged this weekend and she had pulled it all together beautifully, thinking of all the small things that would be needed and making it easy for exhibitors to just turn up and do what we do best, with the logistics all taken care of.Big thanks!

    Karen Cain, Physioholistic Massage
  • This woman is a superhero to me and my business. She checks in on me constantly, helps with all my socials, any admin work I haven’t had time to do and just generally helps me when I need it. I can’t recommend Jennifer enough.

    Alex Bird, Alex Anthony Hairdressing
  • I spend about 10 minutes thinking about social media each week rather than a few hours so frees up my time.  You’ve helped me make get more followers on social media and make new connections. 

    Carole Dowling, The Enjoy Movement
  • So grateful for all the help Jenny provides – she’s enthusiastic, efficient and has great ideas. I highly recommend her services. It’s taken social media worried off my hands which has allowed me to focus on selling travel 

    Claire Bowman, Plum Travel
  • Having an extra pair of eyes look over my FB account and make suggestion about branding and the message to my ideal client has improved my visibility online. The page now looks professional and welcoming. It has also given me confidence, knowing that I am now speaking to my ideal client. I have had more followers and likes since I implemented the changes suggested by you.You are very generous with your knowledge and go the extra mile by making recommendations of other businesses/contacts that can help my business. You are always supporting my business on social media too which is lovely.

    Kim Else, Happy Pilates
  • My Instagram following has grown massively. I feel I have more of an identity with the styling of my photos etc all inspired by our conversation. And your help at many times has been very much appreciated. Thank you thank you

    Lauren Govey, Lauren’s Lovely Bookshelf
  • SO good Jenny – thank you!!! I feel full of inspiration now, having been very cautious about social media and I feel I understand it so much more and I understand more why I would want to do it, and how to do it! You conveyed enthusiasm, practical tips and how to think about an underlying strategy to guide why I would use social media and how. I particularly liked the emphasis on boundaries and that you are in charge of what you present and how you post. I also liked the emphasis on doing what is right for you social media-wise and not feeling like you have to do things a certain way. Very empowering. In the same vein, you gave very clear and practical tips about the nuts and bolts of successful social media, engagement and also etiquette. I have learnt loads in just 2 hours! Thanks Jenny. You are a real star.

    Kirsty Pakes, Clinical Psychologist
  • I trust your opinions, feel that you ‘get’ me and my business and know you are one of the few people I can be totally honest with about where I am, what I have done so far, and where I want to be. I also like the way you work and you make me smile 🙂 My inner nerd loved the colour coded work schedule. When I wasn’t sure what to do, I had an easy checklist to consult and it helped me stay on target and ensure that I worked on what would make the most difference as opposed to what felt easiest at the time.  I feel excited about work again. I know I’ve made progress  and have tangible results that show I’ve moved forward. 

    Rachael Hale, Home Interiors Writer
  • Jenny has the ability to convey loads of useful information in a really manageable and motivational way, and is so supportive of small businesses and woman in business. Really appreciative of your support and mentoring Jenny.
    Abi Dawson, Abi Dawson Fundraising
  • I have just spent an inspiring and satisfying morning learning how to use MailChimp with Jenny’s expert and friendly guidance.  I’m sure without her I would still be fumbling around with it, trying not to have a tantrum.  Thank you 

    Louise Dean, Louise Dean Artist
  • Jenny is a highly capable and intelligent assistant who would be an asset to any business. Her input has allowed me to grow two new businesses fast and my turnover has increased from the day I hired her! She is motivated and consistently shows a huge amount of initiative for quickly completing the tasks that you give her and goes beyond this to come up with creative solutions to problems and takes worries off your mind. I feel like I won the lottery finding her and wouldn’t hesitate to recommend her to anyone! Thank you for being awesome Jenny 

    💖
    Kate Harper, Kate Harper Dog Training & Behaviour
  •  Jenny has provided a fantastic set of training materials for my team and me, which means that we can ensure the whole team has the skills our clients require. She has also provided system set up and training services to our clients, which have fitted in seamlessly with the way we provide client support.

    Helen Calvert, Clear Day
  • We would never have built a website especially not in the timeframe you managed it in! You’ve taken the pressure off us, we do what we’re good at and you handle the rest and then when things are at their lowest you’re there picking us up and moving us onwards. It’s like having a safety net, we can try new things knowing that you’re there to scoop us up if we fall. Utterly priceless! 

    Cha Phillips, Rugsy Lugsy
  • I’m going to rename you Jenny Star Time Saver. I’m so blinking chuffed with everything you’ve done and the shop. Thank you…would never have got to here without you and it’s such a joy to work with you.

    Emily Wood, Box Paper Scissors
  • I honestly think that if I hadn’t spoken to you about setting up a course I would still be thinking about it and not taken any action as I really didn’t know where to start. You seem to find everything that I struggle with easy (that’s how you make it look at least!) which fills me with confidence. Not only are you amazing at the administrative and technical side, but you’re encouraging, mood-lifting and confidence-boosting 

    Catherine Nabbs, Catherine Nabbs Counselling
  • Working with you has helped me start to get more consistent in my activity and social media presence, particularly Instagram where I’m getting good engagement and growing my audience. I believe my business will grow as a result. I love having you there, knowing I can bounce ideas around with you, knowing you’ll keep me on track with the regular tasks and that you love what I do and get just as excited about the possibilities. Also that you’re solution focused and come up with resources or ideas to sort problems and if you don’t have the answer, you have places/people you can go to, to help.

    Judith Rayner, Let’s Walk Business

We hope on a discovery call to discuss your needs and see if we are a good fit

Virtual Assistants offer flexibility. You only pay for the hours you need. I can provide ad hoc support, one off project support or regular contracted monthly hours as agreed by you

Every contract is a bespoke arrangement designed to suit your needs.

As an independent contractor there are no employee related taxes, insurance or benefit costs

Client confidentiality is paramount, and I will do all I can to champion and support your business. I will be your own personal cheerleader.

The

Price Per Hour
£ 30
  • No commitment, no fuss, just the right support as and when you need it at a fixed hourly rate. Perfect if you are not sure how much work you will need done.
One Off Project
  • Whatever the project, I will provide a free consultation to discuss your requirements and the scope of the project in order to produce an accurate breakdown of costs. Prices Available on Application
Retainer
  • Do you have an ongoing support need? The retainer package will ensure a dedicated number of hours is spent entirely on your business each month. We will discuss and agree a tailored package that fits your ongoing business needs on a monthly basis.
  • Platinum 5 Hours per month £140
  • Bronze 10 Hours per month £280
  • Silver 15 hours per month £420
  • Gold 20 hours per month £560